JDK-8136438 : Problem Installing jre-8u60-windows-i586.exe on Win x64 as System user
  • Type: Bug
  • Component: install
  • Sub-Component: install
  • Affected Version: 8u60
  • Priority: P3
  • Status: Closed
  • Resolution: Duplicate
  • OS: windows_7
  • CPU: x86_64
  • Submitted: 2015-09-11
  • Updated: 2016-01-27
  • Resolved: 2016-01-27
Related Reports
Duplicate :  
Description
FULL PRODUCT VERSION :
It doesn't install; not sure how this is relevant.
jre-8u60-windows-i586.exe

ADDITIONAL OS VERSION INFORMATION :
Microsoft Windows [Version 6.1.7601]
Microsoft Windows [Version 6.3.9600]

EXTRA RELEVANT SYSTEM CONFIGURATION :
Fails on multiple Test VMS, Dell Latitudes (5+ year span of hardware), Dell Optiplexes (5+ year span of hardware), and various other types of hardware.

A DESCRIPTION OF THE PROBLEM :
When in installing with as the System Account with the following command:
jre-8u60-windows-i586.exe /s /L "C:\Windows\Logs\jre-8u60-windows-i586.exe.log"

I get the following; relevant output in the log:
```log
MSI (s) (90:DC) [12:35:58:674]: Running installation inside multi-package transaction C:\WINDOWS\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\jre1.8.0_60.msi
MSI (s) (90:DC) [12:35:58:674]: Grabbed execution mutex.
MSI (s) (90:50) [12:35:58:676]: Resetting cached policy values
MSI (s) (90:50) [12:35:58:677]: Machine policy value 'Debug' is 0
MSI (s) (90:50) [12:35:58:677]: ******* RunEngine:
           ******* Product: C:\WINDOWS\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\jre1.8.0_60.msi
           ******* Action: 
           ******* CommandLine: **********
MSI (s) (90:50) [12:35:58:678]: Note: 1: 2203 2: C:\WINDOWS\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\jre1.8.0_60.msi 3: -2147287037 
```

I've tried running via a 32-bit and a 64-bit process. There are never any files in the following paths:
C:\WINDOWS\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\
C:\WINDOWS\syswow64\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\
C:\WINDOWS\sysnative\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\

REGRESSION.  Last worked in version 8u51

ADDITIONAL REGRESSION INFORMATION: 
It doesn't install; not sure how this is relevant.
jre-8u60-windows-i586.exe

STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
From a Windows 7 x64 or 8 x64 OS.

Download PSTools: https://technet.microsoft.com/en-us/sysinternals/bb896649.aspx

Open an elevated (as Admin) Command Prompt.

Execute: PsExec.exe -i -s powershell.exe

In the new Window that opens, execute the following:
jre-8u60-windows-i586.exe /s /L "C:\Windows\Logs\jre-8u60-windows-i586.exe.log"

Look at the log file ...

EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
I expect Java 8u60 x86 to be installed.
ACTUAL -
Java 8u60 x86 is not installed.

ERROR MESSAGES/STACK TRACES THAT OCCUR :
=== Verbose logging started: 9/9/2015  12:35:58  Build type: SHIP UNICODE 5.00.9600.00  Calling process: C:\WINDOWS\ccmcache\11\jre-8u60-windows-i586.exe ===
MSI (c) (A8:B8) [12:35:58:645]: Resetting cached policy values
MSI (c) (A8:B8) [12:35:58:645]: Machine policy value 'Debug' is 0
MSI (c) (A8:B8) [12:35:58:645]: ******* RunEngine:
           ******* Product: C:\WINDOWS\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\jre1.8.0_60.msi
           ******* Action: 
           ******* CommandLine: **********
MSI (c) (A8:B8) [12:35:58:648]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (A8:B8) [12:35:58:648]: Grabbed execution mutex.
MSI (c) (A8:B8) [12:35:58:660]: Cloaking enabled.
MSI (c) (A8:B8) [12:35:58:660]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (A8:B8) [12:35:58:664]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (90:DC) [12:35:58:674]: Running installation inside multi-package transaction C:\WINDOWS\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\jre1.8.0_60.msi
MSI (s) (90:DC) [12:35:58:674]: Grabbed execution mutex.
MSI (s) (90:50) [12:35:58:676]: Resetting cached policy values
MSI (s) (90:50) [12:35:58:677]: Machine policy value 'Debug' is 0
MSI (s) (90:50) [12:35:58:677]: ******* RunEngine:
           ******* Product: C:\WINDOWS\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\jre1.8.0_60.msi
           ******* Action: 
           ******* CommandLine: **********
MSI (s) (90:50) [12:35:58:678]: Note: 1: 2203 2: C:\WINDOWS\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_60\jre1.8.0_60.msi 3: -2147287037 
MSI (s) (90:50) [12:35:58:678]: MainEngineThread is returning 3
MSI (s) (90:DC) [12:35:58:681]: User policy value 'DisableRollback' is 0
MSI (s) (90:DC) [12:35:58:681]: Machine policy value 'DisableRollback' is 0
MSI (s) (90:DC) [12:35:58:681]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (90:DC) [12:35:58:681]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
MSI (s) (90:DC) [12:35:58:682]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
MSI (s) (90:DC) [12:35:58:682]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (A8:B8) [12:35:58:684]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (A8:B8) [12:35:58:685]: MainEngineThread is returning 3
=== Verbose logging stopped: 9/9/2015  12:35:58 ===

REPRODUCIBILITY :
This bug can be reproduced always.

---------- BEGIN SOURCE ----------
https://javadl.sun.com/webapps/download/AutoDL?BundleId=107943
---------- END SOURCE ----------

CUSTOMER SUBMITTED WORKAROUND :
I haven't found one, but I have tried extensively.


Comments
Closing this as a duplicate of JDK-8133443.
27-01-2016