Installed JRE version 1.5.0_02 on Windows XP system. To access Java Control Panel from the Windows Control Panel, clicked on Java (coffee cup icon), it just shows an empty box without any text. We have received multiple similar incidents from consumers reporting exact behvaior.
Check following incidents in IM:
422772, 433430, 423737, 423530, 422441
url to check incident details:
Note: Replace incident number from 422772 for other incidents
###@###.### 2005-05-10 10:38:59 GMT
Quoting from Incident submission:
"Whenever I run ANY Java App on my winxp sp2 based system I cannot see the GUI interface ... this also happens with the web start app ... the program is running but all I can see is a grey screen.
I do see the plugin and if I double click on it it will bring up the control panel window but again this seems to contain no text, there are no error messeges just the fact that I can view nothing in the windows and it happens in all java app's on my computer, E.G Gallery Mage 2
###@###.### 2005-05-11 06:54:33 GMT