JDK-7145760 : JDK Installation broken on WinXP since 7u2, worked in 7u1
  • Type: Bug
  • Component: install
  • Sub-Component: install
  • Affected Version: 7,7u2
  • Priority: P2
  • Status: Closed
  • Resolution: Cannot Reproduce
  • OS: windows,windows_xp,windows_7
  • CPU: x86
  • Submitted: 2012-02-15
  • Updated: 2012-06-14
  • Resolved: 2012-06-12
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JDK 7
7u6Resolved
Related Reports
Duplicate :  
JDK-7152890 - JDK installation failed quietly on Winx86
Duplicate :  
JDK-7172211 - Installation does't star properly
Relates :  
JDK-7169560 - Can not install any JDK7
Description
FULL PRODUCT VERSION :
7u2, 7u3 and 7u4 (7u4 is the latest at this point)


ADDITIONAL OS VERSION INFORMATION :
Microsoft Windows
Version 5.1 (Build 2600.xpsp_sp3_gdr.111025-1629 : service pack 3


EXTRA RELEVANT SYSTEM CONFIGURATION :
samba network with roaming profiles

A DESCRIPTION OF THE PROBLEM :
Installation of the jdk 7u3 and 7u2 is broken.
When i start the installation, it breaks silent. no window, nothing.
7u1 works without any problem.
this problem is reported often over the web with version 7u2 and winxp
http://superuser.com/questions/370392/unknown-issues-installing-jdk


STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
click jdk-7u3-windows-i586.exe
no window appears

EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
installation of j7u3
ACTUAL -
nothing to report

ERROR MESSAGES/STACK TRACES THAT OCCUR :
no error message

REPRODUCIBILITY :
This bug can be reproduced always.
Comments
EVALUATION We are not able to reproduce in house. There was an internal customer in India said he had the 7u4 jdk install issue and provided the machine for me to investigate. But, without changing anything on the machine, I installed 7u4 jdk without issue, and he did not see any issue after that either. From reading the forum, it may be related to the JavaFX co-bundle sdk installer extraction. Roger L. has provided the 7u6 jdk bundle which the javafx sdk installer is removed to the user. We are waiting to see if it resolves the issue. Closed for now due to the JavaFX removed from 7u6. It can be re-opened if the issue is brought up again in 7u6.
18-05-2012
WORK AROUND [This has not been verified, meaning this is not guaranteed to work. Use at your own risk. Hopefully it will be helpful.] Here is a workaround that was posted to the oracle.com forums. The forum poster indicates that they have had success on Win7. Someone who reported having the issue on XP has also said this workaround did work for them as well. https://forums.oracle.com/forums/thread.jspa?threadID=2323601&start=15&tstart=0 Thanks to user6112349 for posting this. -------------------------Copy/Paste from Forums---------------- Suggested Workaround: For Win7, here were the steps used to get it to install based on the above instructions. 1) goto c:\Users\[your user] 2) create jdk1.7.0_03_combo directory 3) right click on folder and select permissions 4) click advanced button 5) deny delete/delete sub for each listed role/user 6) run downloader installer 7) goto jdk1.7.0_03 and run the java_jdk.exe (no need to copy to another dir) -------------------------Copy/Paste from Forums----------------
01-05-2012