Duplicate :
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Name: jl125535 Date: 11/17/2003 FULL PRODUCT VERSION : java version "1.4.2" Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2-b28) Java HotSpot(TM) Client VM (build 1.4.2-b28, mixed mode) FULL OS VERSION : Microsoft Windows XP [Version 5.1.2600] A DESCRIPTION OF THE PROBLEM : When launching a Java Web Start application that requires a JRE that is not currently installed on the user's PC, the autodownload fails 75% of the time. At seemingly random intervals, various errors can occur, but the most prevalent is the Web Start client receiving an HTTP response code: 500 from sun's servers when attempting to autodownload a runtime environment. Note that this seems to be a problem with the autodownload servlet, more than with a particular Web Start version. I have reproduced the problem with Web Start v1.0.1_02, 1.2.0, and 1.4.2. (some of the actual results/stack traces are from webstart 1.0.1_02 attempting to download JRE 1.4.2 - and labelled as such). This problem has been occuring for approximately 1 month. STEPS TO FOLLOW TO REPRODUCE THE PROBLEM : 1. Create a JNLP file that requires a specific JRE ie. <j2se version="1.4.2" href="http://java.sun.com/products/autodl/j2se"/> or <j2se version="1.4.1" href="http://java.sun.com/products/autodl/j2se"/> 2. Launch the application from a PC that does not have that version of the JRE installed. EXPECTED VERSUS ACTUAL BEHAVIOR : EXPECTED - Expect that the requested JRE will be installed on the PC. ACTUAL - Random Download Errors of two different types: 1) HTTP response code 500 JWS 1.4.2 downloading JRE 1.4.1 example: General An error occurred while launching/running the application. Title: title Vendor: vendor Category: Download Error Unable to load resource: http://java.sun.com/webapps/jawsautodl/AutoDL/j2se/javaws-1_0_1-j2re-1_4_1-inst-windows-i586.jar JWS 1.0.1_02 -- downloading JRE 1.4.2 example: General An error occurred while launching/running the application. Title: title Vendor: vendor Category: Download Error Unable to load resource: (http://java.sun.com/products/autodl/j2se, 1.4.2) 2) HTTP response code 400 JWS 1.4.2 -- downloading JRE 1.4.1 example: General An error occurred while launching/running the application. Title: title Vendor: vendor Category: Download Error Unable to load resource: http://java.sun.com/webapps/jawsautodl/AutoDL/j2se/javaws-1_0_1-j2re-1_4_1-inst-windows-i586.jar JWS 1.0.1_02 -- downloading JRE 1.4.2 example: General An error occurred while launching/running the application. Title: title Vendor: vendor Category: Download Error Unable to load resource: http://java.sun.com/webapps/jawsautodl/AutoDL/j2se/javaws-1_0_1-j2re-1_4_2-native-windows-i586.jar ERROR MESSAGES/STACK TRACES THAT OCCUR : Error Message Type 1 (HTTP response code 500) JWS 1.4.2 -- downloading JRE 1.4.1 example: Unable to load resource: http://java.sun.com/webapps/jawsautodl/AutoDL/j2se/javaws-1_0_1-j2re-1_4_1-inst-windows-i586.jar Exception JNLPException[category: Download Error : Exception: java.io.IOException : LaunchDesc: null ] at com.sun.javaws.cache.DownloadProtocol.doDownload(Unknown Source) at com.sun.javaws.cache.DownloadProtocol.getResource(Unknown Source) at com.sun.javaws.LaunchDownload.downloadJarFiles(Unknown Source) at com.sun.javaws.LaunchDownload.downloadEagerorAll(Unknown Source) at com.sun.javaws.Launcher.downloadResources(Unknown Source) at com.sun.javaws.Launcher.handleApplicationDesc(Unknown Source) at com.sun.javaws.Launcher.handleLaunchFile(Unknown Source) at com.sun.javaws.Launcher.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Wrapped Exception java.io.IOException at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at com.sun.javaws.net.BasicNetworkLayer.doRequest(Unknown Source) at com.sun.javaws.net.BasicNetworkLayer.doGetRequest(Unknown Source) at com.sun.javaws.cache.DownloadProtocol.doDownload(Unknown Source) at com.sun.javaws.cache.DownloadProtocol.getResource(Unknown Source) at com.sun.javaws.LaunchDownload.downloadJarFiles(Unknown Source) at com.sun.javaws.LaunchDownload.downloadEagerorAll(Unknown Source) at com.sun.javaws.Launcher.downloadResources(Unknown Source) at com.sun.javaws.Launcher.handleApplicationDesc(Unknown Source) at com.sun.javaws.Launcher.handleLaunchFile(Unknown Source) at com.sun.javaws.Launcher.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Caused by: java.io.IOException: Server returned HTTP response code: 500 for URL: http://java.sun.com/webapps/jawsautodl/AutoDL/j2se/javaws-1_0_1-j2re-1_4_1-inst-windows-i586.jar at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at java.net.HttpURLConnection.getResponseCode(Unknown Source) ... 11 more JWS 1.0.1_02 -- downloading JRE 1.4.2: Exception JNLPException[category: Download Error : Exception: java.io.IOException: Server returned HTTP response code: 500 for URL: http://java.sun.com/webapps/jawsautodl/AutoDL/j2se?version-id=1.4.2&arch=x86&os=Windows+2000&locale=en_US&known-platforms=1.3+ : LaunchDesc: null ] at com.sun.javaws.cache.DownloadProtocol.doDownload(Unknown Source) at com.sun.javaws.cache.DownloadProtocol.getJRE(Unknown Source) at com.sun.javaws.LaunchDownload.downloadJRE(Unknown Source) at com.sun.javaws.Launcher.downloadResources(Unknown Source) at com.sun.javaws.Launcher.handleApplicationDesc(Unknown Source) at com.sun.javaws.Launcher.handleLaunchFile(Unknown Source) at com.sun.javaws.Launcher.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Wrapped Exception java.io.IOException: Server returned HTTP response code: 500 for URL: http://java.sun.com/webapps/jawsautodl/AutoDL/j2se?version-id=1.4.2&arch=x86&os=Windows+2000&locale=en_US&known-platforms=1.3+ at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at java.net.HttpURLConnection.getResponseCode(Unknown Source) at com.sun.javaws.util.URLUtil.doesURLExist(Unknown Source) at com.sun.javaws.cache.DownloadProtocol.doDownload(Unknown Source) at com.sun.javaws.cache.DownloadProtocol.getJRE(Unknown Source) at com.sun.javaws.LaunchDownload.downloadJRE(Unknown Source) at com.sun.javaws.Launcher.downloadResources(Unknown Source) at com.sun.javaws.Launcher.handleApplicationDesc(Unknown Source) at com.sun.javaws.Launcher.handleLaunchFile(Unknown Source) at com.sun.javaws.Launcher.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Error Message Type 2 (HTTP response code 400) JWS 1.4.2 -- downloading JRE 1.4.1 example: Exception JNLPException[category: Download Error : Exception: java.io.IOException : LaunchDesc: null ] at com.sun.javaws.cache.DownloadProtocol.doDownload(Unknown Source) at com.sun.javaws.cache.DownloadProtocol.getResource(Unknown Source) at com.sun.javaws.LaunchDownload.downloadJarFiles(Unknown Source) at com.sun.javaws.LaunchDownload.downloadEagerorAll(Unknown Source) at com.sun.javaws.Launcher.downloadResources(Unknown Source) at com.sun.javaws.Launcher.handleApplicationDesc(Unknown Source) at com.sun.javaws.Launcher.handleLaunchFile(Unknown Source) at com.sun.javaws.Launcher.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Wrapped Exception java.io.IOException at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at com.sun.javaws.net.BasicNetworkLayer.doRequest(Unknown Source) at com.sun.javaws.net.BasicNetworkLayer.doGetRequest(Unknown Source) at com.sun.javaws.cache.DownloadProtocol.doDownload(Unknown Source) at com.sun.javaws.cache.DownloadProtocol.getResource(Unknown Source) at com.sun.javaws.LaunchDownload.downloadJarFiles(Unknown Source) at com.sun.javaws.LaunchDownload.downloadEagerorAll(Unknown Source) at com.sun.javaws.Launcher.downloadResources(Unknown Source) at com.sun.javaws.Launcher.handleApplicationDesc(Unknown Source) at com.sun.javaws.Launcher.handleLaunchFile(Unknown Source) at com.sun.javaws.Launcher.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Caused by: java.io.IOException: Server returned HTTP response code: 400 for URL: http://sunsdlc1-7-vhost1.chntva1-dc1.genuity.net/servlet/EComFileServlet/main_products/SDLC//ESD4/AUTODL/j2se/javaws-1_0_1-j2re-1_4_1-inst-windows-i586.jar?ActionId=verify&TicketId=3qX8klqNPh9U&TicketServerUrl=xt0zQFMOWSwp0bI21gPDTs3GKh8eRBQnONegN88X2hPP3DNfDU1ZEiHEuH3RIMgSx88%2B&GroupName=5PoE at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at java.net.HttpURLConnection.getResponseCode(Unknown Source) ... 11 more JWS 1.0.1_02 -- downloading JRE 1.4.2 example: Exception JNLPException[category: Download Error : Exception: java.io.IOException: Server returned HTTP response code: 400 for URL: http://sunsdlc1-25.cartnj1-dc1.genuity.net/servlet/EComFileServlet/main_products/SDLC//ESD4/AUTODL/j2se/javaws-1_0_1-j2re-1_4_2-native-windows-i586.jar?ActionId=verify&TicketId=3qX8klSBNxhV&TicketServerUrl=xt0zQFMOWSwp0bI21gPDTs3GKh8eRBQnONegN88X2hPP3DNfDU1ZEiHEuH3RIMgSx88%2B&GroupName=5PoE : LaunchDesc: null ] at com.sun.javaws.cache.DownloadProtocol.doDownload(Unknown Source) at com.sun.javaws.cache.DownloadProtocol.getResource(Unknown Source) at com.sun.javaws.LaunchDownload.downloadJarFiles(Unknown Source) at com.sun.javaws.LaunchDownload.downloadEagerorAll(Unknown Source) at com.sun.javaws.Launcher.downloadResources(Unknown Source) at com.sun.javaws.Launcher.handleApplicationDesc(Unknown Source) at com.sun.javaws.Launcher.handleLaunchFile(Unknown Source) at com.sun.javaws.Launcher.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Wrapped Exception java.io.IOException: Server returned HTTP response code: 400 for URL: http://sunsdlc1-25.cartnj1-dc1.genuity.net/servlet/EComFileServlet/main_products/SDLC//ESD4/AUTODL/j2se/javaws-1_0_1-j2re-1_4_2-native-windows-i586.jar?ActionId=verify&TicketId=3qX8klSBNxhV&TicketServerUrl=xt0zQFMOWSwp0bI21gPDTs3GKh8eRBQnONegN88X2hPP3DNfDU1ZEiHEuH3RIMgSx88%2B&GroupName=5PoE at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at java.net.HttpURLConnection.getResponseCode(Unknown Source) at com.sun.javaws.util.URLUtil.doesURLExist(Unknown Source) at com.sun.javaws.cache.DownloadProtocol.doDownload(Unknown Source) at com.sun.javaws.cache.DownloadProtocol.getResource(Unknown Source) at com.sun.javaws.LaunchDownload.downloadJarFiles(Unknown Source) at com.sun.javaws.LaunchDownload.downloadEagerorAll(Unknown Source) at com.sun.javaws.Launcher.downloadResources(Unknown Source) at com.sun.javaws.Launcher.handleApplicationDesc(Unknown Source) at com.sun.javaws.Launcher.handleLaunchFile(Unknown Source) at com.sun.javaws.Launcher.run(Unknown Source) at java.lang.Thread.run(Unknown Source) REPRODUCIBILITY : This bug can be reproduced often. ---------- BEGIN SOURCE ---------- <?xml version="1.0" encoding="utf-8"?> <!-- JNLP File --> <jnlp spec="1.0+" codebase="http://codebase/" href="href.jnlp"> <information> <title>Title</title> <vendor>Vendor Name</vendor> <homepage href=...url.../> <description>Description</description> <description kind="short">Short Description</description> <icon href="image.jpg"/> </information> <security> <all-permissions/> </security> <resources> <j2se version="1.4.2" href="http://java.sun.com/products/autodl/j2se"/> <jar href=... our jars..... /> </resources> <application-desc main-class="package.MainClass"> </application-desc> </jnlp> NOTE: I have verified this problem with many versions of the j2se runtime environment (1.3, 1.4, 1.4+, 1.4.1, 1.4.2) ---------- END SOURCE ---------- CUSTOMER SUBMITTED WORKAROUND : Not much of a workaround, but typically after attempting to launch the application between 5 and 20 times, the JRE will successfully download. (Incident Review ID: 223183) ======================================================================