JDK-7172211 : Installation does't star properly
  • Type: Bug
  • Component: install
  • Sub-Component: install
  • Affected Version: 7
  • Priority: P3
  • Status: Closed
  • Resolution: Duplicate
  • OS: windows_7
  • CPU: x86
  • Submitted: 2012-05-28
  • Updated: 2012-06-04
  • Resolved: 2012-06-04
Related Reports
Duplicate :  
Description
FULL PRODUCT VERSION :
jdk-7u4-windows-xxxx.exe

ADDITIONAL OS VERSION INFORMATION :
Windows 7 Home Premium 64 bit (with SP1)

A DESCRIPTION OF THE PROBLEM :
When I try to install the JDK with the exe file downloaded from the Oracle Download page (http://www.oracle.com/technetwork/java/javase/downloads/jdk-7u4-downloads-1591156.html) the Windows User Account Control (UAC) ask me if I want to allow the downloaded file to make changes on my Hard Drive, after I choose "Yes", the installation process don't start. After some research on the internet I found that other users have the same problem:

http://superuser.com/questions/424267/java-jdk-7u4-64-bit-install-not-launching

REGRESSION.  Last worked in version 7

STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
Download the jdk7u4 file and try to install it on a Windows 7 64 bit version

EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
The JDK being installed
ACTUAL -
The JDK installer does't start'/launch

REPRODUCIBILITY :
This bug can be reproduced always.

CUSTOMER SUBMITTED WORKAROUND :
The solution I found to install the JDK was the solution described in the aswer for the question that can be found on this link: http://superuser.com/questions/424267/java-jdk-7u4-64-bit-install-not-launching

The aswer:

"Problem resolved. Workaround found here (user6112349's post): https://forums.oracle.com/forums/message.jspa?messageID=10153715#10153715

1) goto c:\Users[your user]

2) create jdk1.7.0_04_combo directory

3) right click on folder and select permissions

4) click advanced button

5) deny delete/delete sub for each listed role/user

6) run downloader installer

7) goto jdk1.7.0_04 and run the java_jdk.exe (no need to copy to another dir)

Update number was changed but otherwise this is the same as his posted workaround."

Comments
EVALUATION This is the same issue as the 7145760. Closed as duplicate.
04-06-2012