JDK-7112950 : Improve the blacklist exception message and make exception handling more consistent
Type:Enhancement
Component:deploy
Sub-Component:deployment_toolkit
Affected Version:7
Priority:P3
Status:Resolved
Resolution:Fixed
OS:generic
CPU:generic
Submitted:2011-11-17
Updated:2013-09-12
Resolved:2012-02-16
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SUGGESTED FIX
Might suggest the following wording which would be more end user friendly:
"An application component (JAR file) was blocked as requested by the vendor and the application is unable to load. Please contact the application vendor for more information."
Currently the message appears only if the user clicks the Details button on an Application Error message dialog, which says nothing about the blacklist condition. This needs to be changed so that this message appears on the inital message dialog. Otherwise an end user would not be likely to discover why the application failed, and may not know to contact the application vendor -- instead they will contact us, forcing our support to track down the real issue.