JDK-6747473 : REGRESSION:Installing 64bit JDK, an error message shows when begin the JRE installer
  • Type: Bug
  • Component: install
  • Sub-Component: install
  • Affected Version: 6u10
  • Priority: P2
  • Status: Closed
  • Resolution: Fixed
  • OS: windows_xp,windows_vista
  • CPU: x86
  • Submitted: 2008-09-11
  • Updated: 2010-09-08
  • Resolved: 2009-01-29
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Unresolved : Release in which this issue/RFE will be addressed.
Resolved: Release in which this issue/RFE has been resolved.
Fixed : Release in which this issue/RFE has been fixed. The release containing this fix may be available for download as an Early Access Release or a General Availability Release.

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JDK 6
6u12 b01Fixed
Related Reports
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Description
When installing the 64-bit JDK the first part of the installation
goes well but an error message comes up right at the beginning of the
JRE installer...

"Internal Error 2318. C:\Windows\system32\java.exe"

The mentioned file does not exist on system (Vista 64-bit). The
file exists at C:\Windows\SysWOW64 instead.

JDK: Pass with 6u10 b30 and previous releases.  Fail with 6u10 b31. And the same problem can be reproduced on both winXP and vista machines.

How to reproduce:
1. uninstall all java on test machine
2. install windows-i586 jdk bundle first. Make sure both jdk and jre are
installed.
3. install windows-amd64 jdk bundle. JDK is installed successfully.

When it tries to install jre, it pops up Java Setup error message:
"Internal Error 2318. C:\WINDOWS\system32\java.exe".

If click on "OK" to close the message. Then, JRE successfully Installed
message shows. However, C:\Program Files\Java has jdk1.6.0_10 only. It
does not have jre6.

"java -version" does not work.

Comments
SUGGESTED FIX Use the existing "offline" release to build the x64 JDK with external MSI and CAB files. Build wrapper.jdk for 64-bit also. Extract 64-bit cab files to %APPDATA%\Sun\Java\jdk1.6.0_10_x64\. webrev: http://sa.sfbay.sun.com/projects/deployment_data/6u11/6747473.0
18-09-2008

EVALUATION The offline x64 JDK installer is a 32-bit executable. When the offline JDK installer launches the JDK MSI, a 32-bit MSIEXEC.exe is used. When the JDK MSI launches the Public JRE MSI, a 32-bit MSIEXEC.exe is used. The offline x64 JRE installer is a 64-bit executable. When the JRE installer launches the MSI, a 64-bit MSIEXEC.exe is used. The fix for 6717435 requires it to be run from a 64-bit MSIEXEC.exe. The fix is to replace the x64 JDK installer with a port of 32-bit JDK installer to 64-bit. As more functionality is added to the 64-bit JRE, it will require running from a 64-bit MSIEXEC.exe.
15-09-2008

SUGGESTED FIX The fix is to replace the x64 JDK installer with a port of 32-bit JDK installer to 64-bit.
15-09-2008

EVALUATION Action ended 12:17:31: MigrateFeatureStates. Return value 0. MSI (c) (9C:98) [12:17:31:843]: Doing action: CustomSetup Action 12:17:31: CustomSetup. Action start 12:17:31: CustomSetup. Info 2898.Tahoma8, Tahoma, 1 Info 2898.MSSansBold8, Tahoma, 1 Info 2898.MSSWhiteSerif8, Tahoma, 1 Log entries for failure: Action 12:17:31: CustomSetup. Dialog created MSI (c) (9C:44) [12:17:31:921]: Note: 1: 2205 2: 3: _RemoveFilePath MSI (c) (9C:44) [12:17:31:921]: Note: 1: 2262 2: DuplicateFile 3: -2147287038 MSI (c) (9C:44) [12:17:31:921]: Note: 1: 2318 2: C:\WINDOWS\system32\java.exe DEBUG: Error 2318: File does not exist: C:\WINDOWS\system32\java.exe Internal Error 2318. C:\WINDOWS\system32\java.exe MSI (c) (9C:44) [12:19:33:078]: Product: Java(TM) 6 Update 10 (64-bit) -- Internal Error 2318. C:\WINDOWS\system32\java.exe Action ended 12:19:33: CustomSetup. Return value 3. MSI (c) (9C:98) [12:19:33:078]: Skipping action: SetupCompleteError (condition is false) Action ended 12:19:33: INSTALL. Return value 3. ===================================================================== Log entries when successful: Action ended 17:11:50: MigrateFeatureStates. Return value 0. MSI (c) (6C:D0) [17:11:50:312]: Doing action: CustomSetup Action 17:11:50: CustomSetup. Action start 17:11:50: CustomSetup. Info 2898.Tahoma8, Tahoma, 1 Info 2898.MSSansBold8, Tahoma, 1 Info 2898.MSSWhiteSerif8, Tahoma, 1 Action 17:11:50: CustomSetup. Dialog created MSI (c) (6C:78) [17:11:50:375]: Note: 1: 2205 2: 3: _RemoveFilePath MSI (c) (6C:78) [17:11:50:375]: Note: 1: 2262 2: DuplicateFile 3: -2147287038 MSI (c) (6C:78) [17:11:50:375]: Note: 1: 2756 2: client MSI (c) (6C:78) [17:11:50:375]: Note: 1: 2262 2: TypeLib 3: -2147287038 MSI (c) (6C:78) [17:11:50:375]: Note: 1: 2262 2: Class 3: -2147287038 MSI (c) (6C:78) [17:11:50:375]: Note: 1: 2262 2: Extension 3: -2147287038 MSI (c) (6C:78) [17:11:50:375]: Note: 1: 2262 2: Class 3: -2147287038 MSI (c) (6C:78) [17:11:50:375]: Note: 1: 2262 2: Extension 3: -2147287038 MSI (c) (6C:78) [17:11:50:375]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'. MSI (c) (6C:78) [17:11:50:375]: Note: 1: 2262 2: BindImage 3: -2147287038 MSI (c) (6C:78) [17:11:50:375]: Note: 1: 2262 2: ProgId 3: -2147287038 MSI (c) (6C:78) [17:11:50:375]: Note: 1: 2262 2: PublishComponent 3: -2147287038 MSI (c) (6C:78) [17:11:50:375]: Note: 1: 2262 2: SelfReg 3: -2147287038 MSI (c) (6C:78) [17:11:50:375]: Note: 1: 2262 2: Extension 3: -2147287038 MSI (c) (6C:78) [17:11:50:375]: Note: 1: 2262 2: Font 3: -2147287038 MSI (c) (6C:78) [17:11:50:375]: Note: 1: 2262 2: Class 3: -2147287038 MSI (c) (6C:78) [17:11:50:375]: Note: 1: 2727 2: MSI (c) (6C:78) [17:11:50:812]: Note: 1: 2727 2: MSI (c) (6C:78) [17:11:51:312]: Note: 1: 2727 2: MSI (c) (6C:78) [17:11:51:812]: Note: 1: 2727 2: MSI (c) (6C:78) [17:11:52:312]: Note: 1: 2727 2: MSI (c) (6C:78) [17:11:52:812]: Note: 1: 2727 2: MSI (c) (6C:78) [17:11:52:890]: Doing action: issemicolon Action 17:11:52: issemicolon. Action start 17:11:52: issemicolon. MSI (c) (6C:D8) [17:11:53:062]: Invoking remote custom action. DLL: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI339.tmp, Entrypoint: MSIIsINSTALLDIRValid MSI (c) (6C!D8) [17:11:53:125]: PROPERTY CHANGE: Modifying SEMICOLON property. Its current value is '0'. Its new value: '1'. Action ended 17:11:53: issemicolon. Return value 1. Action ended 17:11:53: CustomSetup. Return value 1.
15-09-2008

WORK AROUND When installing the Windows 64-bit JDK: To avoid "Internal Error 2318. C:\Windows\system32\java.exe", either: - Install the 64-bit JRE before installing the 64-bit JDK (The Public JRE is already installed and the error will not occur.), or - Deselect Public JRE when installing the 64-bit JDK, then install the 64-bit JRE separately. If you encounter "Internal Error 2318. C:\Windows\system32\java.exe" when installing the Windows 64-bit JDK including the Public JRE, the JDK is already installed properly. Install the 64-bit JRE separately to install a Public JRE.
12-09-2008

EVALUATION With the 6u7 32-bit JRE installed and a copy of the public JRE msi in C:\Program Files\Java\, executing the following on a 32-bit or 64-bit Command Processor : c:\WINDOWS\SysWOW64\msiexec /i "C:\Program Files\Java\jre.msi" ADDLOCAL=ALL SDKSILENT=1 CURRENTDIRECTORY=C:\WINDOWS\SysWOW64 duplicates the problem. The following also fail using a 32-bit command prompt: C:\> c:\WINDOWS\SysWOW64\msiexec /i "C:\Program Files\Java\jre.msi" SDKSILENT=1 CURRENTDIRECTORY=C:\WINDOWS\SysWOW64 C:\> c:\WINDOWS\SysWOW64\msiexec /i "C:\Program Files\Java\jre.msi" SDKSILENT=1 C:\> c:\WINDOWS\SysWOW64\msiexec /i "C:\Program Files\Java\jre.msi" C:\Program Files\Java> c:\WINDOWS\SysWOW64\msiexec /i jre.msi At a C:\WINDOWS\SysWOW64\cmd.exe command prompt: C:\WINDOWS\SysWOW64> msiexec /i "C:\Program Files\Java\jre.msi" fails. The above seem to work when there is no JRE installed. The following work with the 6u7 32-bit JRE installed : C:\>msiexec /i "C:\Program Files\Java\jre.msi" ADDLOCAL=ALL SDKSILENT=1 CURRENTDIRECTORY=C:\WINDOWS\SysWOW64 C:\>msiexec /i "C:\Program Files\Java\jre.msi" C:\Program Files\Java>msiexec /i jre.msi
12-09-2008