JDK-6639529 : help page does not open on installation failure
  • Type: Bug
  • Component: install
  • Sub-Component: install
  • Affected Version: beta,6u10
  • Priority: P2
  • Status: Closed
  • Resolution: Fixed
  • OS: windows_xp,windows_vista
  • CPU: x86
  • Submitted: 2007-12-10
  • Updated: 2010-09-17
  • Resolved: 2008-02-04
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6u10 b11Fixed 7Fixed
Related Reports
Duplicate :  
Relates :  
install your kernel.
During the installation creat any error . eg Error 1722. (occured to me.. but not sure how/why)
clcik on OK. the installation quits & rollback happens.
you get the installation failed dialog box, where Open Java Help in IE check box is checked.
Clcik on finish.
A IE page with java help should open, BUt it does not.

note: The help page opens only when you uncheck & recheck the 'Open Java Help in IE' check box.
the bug here is for help page which doesnt open. if the installation fails due to other reasons also, the help page does not come up. 
There is a seperate bug raised for error 1722 ( 6639561 )

EVALUATION The issue was that the wrong initial property value for OPENJAVAHELP was set by other developer accidental check-in. The fix is to set property value correctly. webrev: http://j2se.east/deployment/www/webrevs/qz198522/6ux/6639529/install/ testcase: http://j2se.east/deployment/www/webrevs/qz198522/6ux/6639529/install/testcase.html

EVALUATION We need the java_install.log file from the $TEMP dir.