FULL PRODUCT VERSION :
java version "1.6.0_01"
Java(TM) SE Runtime Environment (build 1.6.0_01-b06)
Java HotSpot(TM) Client VM (build 1.6.0_01-b06, mixed mode, sharing)
FULL OS VERSION :
Windows XP service pack 2
A DESCRIPTION OF THE PROBLEM :
Launching applet from IE often, but not always, causes IE to crash. On the same machine, it always works correctly in Firefox. An hs_err_pid file is added to the desktop (see below for contents).
THE PROBLEM WAS REPRODUCIBLE WITH -Xint FLAG: Did not try
THE PROBLEM WAS REPRODUCIBLE WITH -server FLAG: Did not try
STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
EXPECTED VERSUS ACTUAL BEHAVIOR :
With Firefox, this works fine. With IE, it will fail to load many times in a row (crashing IE), then other times it will work fine in IE. Sometimes it launches in IE, then when I try to open a new window in the applet, it will hang and generate the log file. In this latter case, IE is listed as "not responding" and cannot be closed (only killed).
I have *not* heard reports of this problem from field installations of the software, so it may be some unique configuration on the PC.
ERROR MESSAGES/STACK TRACES THAT OCCUR :
# An unexpected error has been detected by Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d02c3fd, pid=2240, tid=844
# Java VM: Java HotSpot(TM) Client VM (1.6.0_01-b06 mixed mode)
# Problematic frame:
# C 0x6d02c3fd
# If you would like to submit a bug report, please visit:
(see attachment for complete report)
This bug can be reproduced often.
CUSTOMER SUBMITTED WORKAROUND :
Using a browser other than Internet Explorer.