JDK-4937395 : Received "Java Update fails" message when installing JDK
  • Type: Bug
  • Component: deploy
  • Sub-Component: deployment_toolkit
  • Affected Version: 1.4.2
  • Priority: P3
  • Status: Closed
  • Resolution: Duplicate
  • OS: windows_xp
  • CPU: x86
  • Submitted: 2003-10-14
  • Updated: 2004-05-26
  • Resolved: 2004-05-26
Related Reports
Duplicate :  
Description

Name: gm110360			Date: 10/14/2003


FULL PRODUCT VERSION :
j2sdk-1_4_2_01-windows-i586.exe

Was unable to complete install so can not run java -version

FULL OS VERSION :
Microsoft Windows XP [Version 5.1.2600]

A DESCRIPTION OF THE PROBLEM :
During install received the following error message:

Java Update fails to apply changes to your system.

After I click "OK" on this message, another message appears:

Error 1722.  There is a problem with this Windows Installer package.  A program  run as part of the setup did not finish as expected.  Contact your support personnel or package vendor.





STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
Install J2SDK 1.4.2_01 on Windows XP.

EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
Expected install to complete.
ACTUAL -
Saw error noted above.

REPRODUCIBILITY :
This bug can be reproduced always.
(Incident Review ID: 215426) 
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Comments
EVALUATION What is the output for when you run C:/j2sdk1.4.2/bin/java -version? ###@###.### 2003-10-14 This is a duplicate of the file indexing service bug. This will be fixed in 1.4.2_05. ###@###.### 2004-05-26
14-10-2003