JDK-6670079 : Error 1721: JDK 6u10 b12 installation fail with windows-amd64 bundle
  • Type: Bug
  • Component: install
  • Sub-Component: install
  • Affected Version: 6u10
  • Priority: P1
  • Status: Closed
  • Resolution: Fixed
  • OS: windows_vista
  • CPU: x86
  • Submitted: 2008-03-01
  • Updated: 2010-09-08
  • Resolved: 2008-04-03
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JDK 6
6u10 b13Fixed
Related Reports
Relates :  
JDK-6647280 - no logfile for zipper.exe and unpack200.exe during JRE install
Description
JDK: 6u10 b12 (pass with b11)
bundle: jdk-6u10-ea-windows-amd64.exe
OS: Windows Vista 64 bit and Windows 2008 64 bit
test machine: boardwalk, spinich

Install fails with this message:
Error 1721.  There is a problem with this Windows Installer package.  A program required for this install to complete could not be run.  Contact your support personnel or package vendor.
Comments
SUGGESTED FIX copy in launcher.exe until replaced with CR 6657295 webrev: http://sa.sfbay.sun.com/projects/deployment_data/6u10/6670079.0 jdk160.exe installs without error. rt.jar and charsets.jar, for example, are unpacked to jre\lib
03-03-2008
EVALUATION singleexe: ifeq ($(ARCH), amd64) -$(BUILDER) -p $(TEMPDIR)/sdk.ism -r "amd64" -c COMP hides a build error
03-03-2008
EVALUATION duplicated with 6u10 b13 my MSI log contains: MSI (s) (18:44) [22:52:14:562]: Doing action: charsets Action 22:52:14: charsets. Action start 22:52:14: charsets. MSI (s) (18:44) [22:52:14:562]: Note: 1: 1721 2: charsets 3: C:\Program Files\Java\jdk1.6.0_10\bin\ 4: "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{64A3A4F4-B792-11D6-A78A-00B0D0160100}\launcher.exe" "C:\Program Files\Java\jdk1.6.0_10\bin\\unpack200.exe" -r -v -l "" "C:\Program Files\Java\jdk1.6.0_10\\jre\lib\charsets.pack" "C:\Program Files\Java\jdk1.6.0_10\\jre\lib\charsets.jar" DEBUG: Error 2835: The control ErrorIcon was not found on dialog SetupError Internal Error 2835. ErrorIcon, SetupError There is no "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{64A3A4F4-B792-11D6-A78A-00B0D0160100}\launcher.exe". For some reason unknown to me, custom actions in install\make\installer\bundles\windows\ishield\sdk\64bit\CustomAction.idt use "[SUPPORTDIR]\launcher.exe", but custom actions in install\make\installer\bundles\windows\ishield\sdk\sdk\CustomAction.idt use "[jrelib]\launcher.exe", and work.
03-03-2008