JDK-6664790 : backport no logfile for zipper.exe and unpack200.exe during JRE install to 6u6
  • Type: Bug
  • Component: install
  • Sub-Component: install
  • Affected Version: 6u5
  • Priority: P2
  • Status: Closed
  • Resolution: Won't Fix
  • OS: windows_xp
  • CPU: x86
  • Submitted: 2008-02-19
  • Updated: 2010-04-04
  • Resolved: 2008-03-25
Related Reports
Relates :  
JDK-6647280 - no logfile for zipper.exe and unpack200.exe during JRE install
Description
backport CR6647280: no logfile for zipper.exe and unpack200.exe during JRE install to 6u6

Error 1722 errors are reported from field but their is no log information to help determine the cause
Comments
EVALUATION When we discussed backporting the logfile fixes, we had no idea what was causing the Error 1722s. At the time we thought that undertaking the effort of backporting the logfile changes would be necessary to find a cause. Since then we have encountered a couple scenarios in development and QA where an uninstall told the user to reboot because there were files in use, but the user ignored that message and reinstalled the JRE. 6u10 now has code to detect any programs in use in the install directory. I've included portions of the email exchange below: > Re: issue 1 from Subject: Re: Error 17222 - was Re: Urgent - Re: [Fwd: Re: [Fwd: [Fwd: Re: Java problem affecting . . . > > 6u10 looks good. > > Installed 6u10 b13 on Win XP. > Opened IE 7 and navigated to java.com's verify Java - displays 1.6.0_10 installed. > Opened FireFox 2 and navigated to java.com's verify Java - displays 1.6.0_10 installed. > Left browsers open. > Uninstalled 6u10. > displayed: > The following applications should be closed . . . > Verify Java Installation - Windows Internet Explorer > Verify Java Installation - Mozilla Firefox > > Clicked Ignore. > At the end of the uninstall, this dialog was displayed: > You must restart your system for the configuration > changes made to Java(TM) 6 Update 10 to take effect. . . . > > Clicked No. > > With no reboot, IE and FireFox have 22 jre6 .dll's and .jar's locked. > > Ran 6u10 b13 install. > Java Setup - Close Applications requires me to close Firefox and IE to continue: > The applications listed are currently running and must be > closed to allow the install to proceed. > Verify Java Installation - Windows Internet Explorer > Verify Java Installation - Mozilla Firefox > > After Firefox and IE are closed, the install works fine. > > Chris > > > -------- Original Message -------- > Subject: Re: Error 17222 - was Re: Urgent - Re: [Fwd: Re: [Fwd: [Fwd: Re: Java problem affecting . . . > Date: Wed, 05 Mar 2008 15:01:08 -0500 > From: Gustavo > > 1- One is the one Craig reported and essentially happens if the end user > doesn't reboot the system as part of the uninstallation. The > uninstallation process indicates that the rebooting is required. > I have to say that the uninstallation process has to be more robust in > the lights of user error. Some of that extra resilience has been > incorporated as part of the installer enhancements in 6u10.
25-03-2008
EVALUATION backport CR6647280 webrev: http://sa.sfbay/projects/deployment_data/6u10/6647280/
19-02-2008