Name: gm110360 Date: 07/30/2003 FULL PRODUCT VERSION : FULL OS VERSION : Microsoft Windows 2000 [Version 5.00.2195] EXTRA RELEVANT SYSTEM CONFIGURATION : Dual Intel PIII-450, 384MB RAM. A DESCRIPTION OF THE PROBLEM : Installing the full offline install (same problem with online installer) gets to the point where it says: +--------------------------------------------------------- | Installing Java 2 SDK, SE v1.4.2 | | The program features you selected are being installed. | | Please wait... | This may take several minutes. | | | Status: | | Creating Jar Files, please wait... | | [ progress bar is empty ] | +-------------------------------------------------------- Then, another dialog box appeared saying: Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Here's a dump of the java_install.log: cmdline = "i:\Program Files\Common Files\Java\Update\Base Images\j2sdk1.4.2-b28\tools.zip" "i:\j2sdk1.4.2\" "i:\TEMP\java_install.log" Archive: i:\Program Files\Common Files\Java\Update\Base Images\j2sdk1.4.2-b28\tools.zip extracting: LICENSEError:fopen: while opening file <LICENSE> I've tried this several times and it stops at the same point. I tested the tools.zip file in the directory shown in the log file and it tests fine. STEPS TO FOLLOW TO REPRODUCE THE PROBLEM : Download the offline installer. Install, de-selecting the DEMOS and PUBLIC JRE. EXPECTED VERSUS ACTUAL BEHAVIOR : EXPECTED - Expected it to complete successfully. ACTUAL - See above. ERROR MESSAGES/STACK TRACES THAT OCCUR : See above. REPRODUCIBILITY : This bug can be reproduced always. (Incident Review ID: 192074) ======================================================================
|