United StatesChange Country, Oracle Worldwide Web Sites Communities I am a... I want to...
Bug ID: JDK-4898754 Error 1722 during Install of Java 2 SDK, SE v.1.4.2
JDK-4898754 : Error 1722 during Install of Java 2 SDK, SE v.1.4.2

Details
Type:
Bug
Submit Date:
2003-07-30
Status:
Closed
Updated Date:
2003-08-07
Project Name:
JDK
Resolved Date:
2003-08-07
Component:
install
OS:
windows_2000
Sub-Component:
install
CPU:
x86
Priority:
P4
Resolution:
Cannot Reproduce
Affected Versions:
1.4.2
Fixed Versions:

Related Reports

Sub Tasks

Description
Name: gm110360			Date: 07/30/2003


FULL PRODUCT VERSION :


FULL OS VERSION :
Microsoft Windows 2000 [Version 5.00.2195]

EXTRA RELEVANT SYSTEM CONFIGURATION :
Dual Intel PIII-450, 384MB RAM.

A DESCRIPTION OF THE PROBLEM :
Installing the full offline install (same problem with online installer) gets to the point where it says:

+---------------------------------------------------------
| Installing Java 2 SDK, SE v1.4.2
|
|   The program features you selected are being installed.
|
|   Please wait...
|   This may take several minutes.
|
|
|   Status:
|
|   Creating Jar Files, please wait...
|
|   [ progress bar is empty ]
|
+--------------------------------------------------------

Then, another dialog box appeared saying:

Error 1722. There is a problem with this Windows
Installer package. A program run as part of the setup
did not finish as expected. Contact your support
personnel or package vendor.

Here's a dump of the java_install.log:

cmdline = "i:\Program Files\Common Files\Java\Update\Base Images\j2sdk1.4.2-b28\tools.zip" "i:\j2sdk1.4.2\" "i:\TEMP\java_install.log"
Archive: i:\Program Files\Common Files\Java\Update\Base Images\j2sdk1.4.2-b28\tools.zip
  extracting: LICENSEError:fopen: while opening file <LICENSE>



I've tried this several times and it stops at the same point.  I tested the tools.zip file in the directory shown in the log file and it tests fine.

STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
Download the offline installer.
Install, de-selecting the DEMOS and PUBLIC JRE.


EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
Expected it to complete successfully.
ACTUAL -
See above.

ERROR MESSAGES/STACK TRACES THAT OCCUR :
See above.

REPRODUCIBILITY :
This bug can be reproduced always.
(Incident Review ID: 192074) 
======================================================================

                                    

Comments
EVALUATION

How much disk space is on this machine?  I'm wondering if this is a disk space problem.

###@###.### 2003-07-30

According to Kumar, there are 3 ways this could happen.

1. out of disk space (but our installer should not allow installation anyways)
2. the path it's writing to is not valid
3. the license file is already there and read-only (our installer should also take care of this)

I have not heard back from the submitter for a week, so I'm closing as not reproducible.
                                     
2004-06-11



Hardware and Software, Engineered to Work Together